After editing an entry, directory is not displaying.

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: 

Viewing 3 posts - 11 through 13 (of 13 total)
1 2
  • Author
    Posts
  • 01/19/2018 at 2:44 pm #448093
    Tatiana EL-Khouri
    Participant
    This reply has been marked as private.
    01/19/2018 at 3:11 pm #448104
    Steven Zahm
    Keymaster

    @ Tatiana

    The issue were the images upload and then chosen for the categories… they are very large and was exhausting the memory allocated to PHP. Installing and running the Regenerate Thumbnails plugin corrected the issue so Connections did not have to try to create all of them on demand.

    There is one image that causes Regenerate Thumbnails to stop running. I suspect it is the one on the library which has no thumbnail.

    Hope this helps.

    01/19/2018 at 4:16 pm #448114
    Tatiana EL-Khouri
    Participant

    Ahh that makes sense! Thank you

  • Author
    Posts
Viewing 3 posts - 11 through 13 (of 13 total)
1 2

You cannot reply to this support topic. Please open your own support topic.