After editing an entry, directory is not displaying.

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Viewing 10 posts - 1 through 10 (of 13 total)
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  • Author
    Posts
  • 01/19/2018 at 11:27 am #448074
    Tatiana EL-Khouri
    Participant

    After editing an entry, directory is not displaying properly.

    I tested editing an existing entry. After I successfully editing the entry and being redirected to the Directory page, it was blank and did not display properly.

    I attached a screenshot.

    The page banner also disappeared and the layout margins are gone.

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    01/19/2018 at 11:45 am #448076
    Tatiana EL-Khouri
    Participant

    Here’s the way the layout should look.

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    01/19/2018 at 12:22 pm #448079
    Tatiana EL-Khouri
    Participant

    I turned off all the extension plugins and the DIrectory reappeared.

    The conflict seems to be with the “Connections Enhanced Categories” extension. Is there something I can do to fix that?

    01/19/2018 at 12:25 pm #448080
    Steven Zahm
    Keymaster

    @ Tatiana

    Can you link to the page with the Enhanced Categories extension enabled?

    01/19/2018 at 1:13 pm #448083
    Tatiana EL-Khouri
    Participant
    This reply has been marked as private.
    01/19/2018 at 1:25 pm #448084
    Steven Zahm
    Keymaster

    @ Tatiana

    It seems the server is reporting error 500. You can see this by opening the page in Chrome, hitting F12 and clicking the Console tab.

    My first suggestion is to increase the WordPress Memory Limit. Enhance Categories is hardly memory intensive but perhaps it is just putting the memory allocation to PHP over the edge.

    Let me know how it goes.

    01/19/2018 at 1:44 pm #448085
    Tatiana EL-Khouri
    Participant

    I just tried that and it didn’t make a difference.

    I turned off the Enhanced Categories plugin and the Directory is displaying again.

    01/19/2018 at 2:14 pm #448086
    Steven Zahm
    Keymaster

    @ Tatiana

    I’m unsure what the issue could be as I have not seen this one before. To debug further I’ll need an Wp admin login and a FTP login. Details can be posted as a private reply.

    01/19/2018 at 2:36 pm #448088
    Tatiana EL-Khouri
    Participant
    This reply has been marked as private.
    01/19/2018 at 2:42 pm #448092
    Steven Zahm
    Keymaster
    This reply has been marked as private.
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