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The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Please create a temp admin account using this plugin:
Reply back with, as a private reply, with the login link and I’ll take a look asap.
The Convert Address to Google Maps Link plugin seems to be at fault. It is overwriting the address fields in the Connections admin. This plugin should limit it open code to its own admin pages … it will may also break the display of the Connections entry details too.
I did not want to deactivate it since I do not know how you are using it. My suggestion would be to deactivate that plugin to see if the issue persists.
Hope this helps, let me know.
Thanks! This worked. The Convert Address to Google Maps Link was used to link the addresses on the locations page (https://stridechc.org/locations/) directly to the google map/directions. I’ll have to figure out a way to resolve that separately.
Thanks for your help!
Great to hear this is sorted!!!
If you have a moment, I would truly appreciate a review as they really do make a difference.
You cannot reply to this support topic. Please open your own support topic.