[Steven Zahm]

@ Celina

Well, no real significant changes have been made to the CSV Import so other than my guesses it is hard to say what the issue is.

• Can you send me screenshots of each step of the import? Especially the mapping step.
• Can you send me a copy of the CSV file you are trying to import.
• Can you send me a screenshot of the Connections : Manage admin page.

If you login, you can attach them right to a reply. Otherwise, you’ll have to post them somewhere where I can download them and share the download links with me.

[Steven Zahm]

@ Ed

I’ve started them but have not had enough time to finish them up. It is not that they are long or hard or anything just been very, very busy. I apologize for the delay!

[Steven Zahm]

@ Barbara

You are using the Default template? You will need one that support pagination such as cMap. If you are trying to output hundreds, thousands of entries on a single page you are running the server out of resources, causing the long load time without the page being completed loaded. This is not a bug or limitation in Connections … if you were to try to list hundreds or thousands of entries of WordPress posts and a single page you would run into the exact same issue.

[Steven Zahm]

@ Jorge

re: Disabling the excerpt with shortcode excerpt_length=0 brings back the formatting. Is there anyway to keep using an excerpt but have that excerpt be formatted?

Right, the excerpt is created by using the wp_trim_words() function which strips formatting when it creates excerpts.

I do have a far more advanced excerpt creation function now which will preserve formatting. I can release an update next week with this tweak.

Alternatively, you can hide the excerpt by using CSS if you wish. Add teh following to the theme’s custom CSS area:

#cn-circled .cn-circled-excerpt {
    display: none;
}

Hope that helps!

[Steven Zahm]

@ Paul

Do you have permalinks enabled on your site? The results you are seeing seem to be correct. Can you share a link to the page?

[Steven Zahm]

@ Jorge

It appears you are using the shortcode on the page multiple times. Is that correct? If you are, you can do this but it requires more configuration.

When you click the on the “View Profile” link even though the URL in the address bar changes you do not actually leave the page you are on. When viewing the profile page, only the first shortcode is used all others are ignored. Since only the first shortcode is used and the4 entry is not in the category limited shortcode you get the no results message since that entry is not in the defined category. Hope that make sense.

You can do what you want but it requires a two page setup.

• Create a child page under the “TIFOSI AMBASSADORS” page named “Person”.
• The page content of this new page should be the [connections] shortcode with no options.
• Take note of the Page ID assigned to the page by WordPress. You will find it in the browser’s address bar when editing the page.
• Edit the “TIFOSI AMBASSADORS” page and add the home_id=x to the all existing shortcodes. x should be the Page ID of the “Person” page.

With the above steps completed, the links for the “View Profile” will now resolve to the “Person” page where there is only a single shortcode instance with no limitations so all entries will display as expected.

Hope that helps. Let me know.

[Steven Zahm]

@ Jennai

I take that as it did fix the issue? Correct? Just would like to confirm so I can release an update with that change in place for everyone.

[Steven Zahm]

@ Jennai

Thanks!

[Steven Zahm]

@ Dave

I process the request for the exchange of the Excerpt Plus template for the cMap template. You should receive an updated email confirmation shortly, if you do not, let me know.

[Steven Zahm]

@ Jennai

oops! I forgot to mention, I generated the keys for you. you’ll find them on your purchase history page under the Licenses tab.

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