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Tagged: 8.5.25, plugin conflict, wordfence
- This topic has 6 replies, 2 voices, and was last updated 6 years, 6 months ago by
Steven Zahm.
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AuthorPosts
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09/08/2016 at 11:07 pm #390422
Jennai Patterson
ParticipantI’m getting the following every time I update a listing.
Warning: include(wp-load.php): failed to open stream: No such file or directory in /home/buildpen/public_html/wp-content/plugins/connections/includes/inc.plugin-compatibility.php on line 222
Warning: include(wp-load.php): failed to open stream: No such file or directory in /home/buildpen/public_html/wp-content/plugins/connections/includes/inc.plugin-compatibility.php on line 222
Warning: include(): Failed opening ‘wp-load.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/buildpen/public_html/wp-content/plugins/connections/includes/inc.plugin-compatibility.php on line 222
Warning: touch(): Unable to create file /home/buildpen/public_html/wp-content/wfcache/clear.lock because No such file or directory in /home/buildpen/public_html/wp-content/plugins/wordfence/lib/wfCache.php on line 359
Warning: include(wp-load.php): failed to open stream: No such file or directory in /home/buildpen/public_html/wp-content/plugins/connections/includes/inc.plugin-compatibility.php on line 222
Warning: include(wp-load.php): failed to open stream: No such file or directory in /home/buildpen/public_html/wp-content/plugins/connections/includes/inc.plugin-compatibility.php on line 222
Warning: include(): Failed opening ‘wp-load.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/buildpen/public_html/wp-content/plugins/connections/includes/inc.plugin-compatibility.php on line 222
Warning: touch(): Unable to create file /home/buildpen/public_html/wp-content/wfcache/clear.lock because No such file or directory in /home/buildpen/public_html/wp-content/plugins/wordfence/lib/wfCache.php on line 359
Warning: Cannot modify header information – headers already sent by (output started at /home/buildpen/public_html/wp-content/plugins/connections/includes/inc.plugin-compatibility.php:222) in /home/buildpen/public_html/wp-includes/pluggable.php on line 1174
09/09/2016 at 12:28 am #390428Steven Zahm
Keymaster@ Jennai
Are you using WordFence and have the Falcon Cache feature enabled? If you are, this is code that is being run per their documentation to clear the cache.
https://docs.wordfence.com/en/Falcon_Cache#Clearing_the_cache
This was added in the last update so changes made in Connections will trigger the clear cache so the change will be shown on the site immediately instead of waiting for the page cache to refresh.
My guess is the code they gave in their documentation is incorrect.
Here’s what you can do to fix it…
- Login into your site with FTP.
- Navigate to the
../wp-content/plugins/connections/includes/
folder. - Edit this file
inc.plugin-compatibility.php
- Change this line:
include 'wp-load.php';
- To this:
//include 'wp-load.php';
- Save the file.
- Upload to the folder overwriting the original.
That should fix it. Let me know.
09/09/2016 at 12:53 am #390439Jennai Patterson
ParticipantThank you so much!
09/09/2016 at 9:42 am #390505Steven Zahm
Keymaster@ Jennai
I take that as it did fix the issue? Correct? Just would like to confirm so I can release an update with that change in place for everyone.
09/11/2016 at 12:07 pm #390742Jennai Patterson
ParticipantThat worked! Thank you so much!!!
09/12/2016 at 11:59 pm #390959Jennai Patterson
ParticipantI made the change on a different web site and I’m getting this error-
Warning: touch(): Unable to create file /home/buildpen/public_html/wp-content/wfcache/clear.lock because No such file or directory in /home/buildpen/public_html/wp-content/plugins/wordfence/lib/wfCache.php on line 359
Warning: touch(): Unable to create file /home/buildpen/public_html/wp-content/wfcache/clear.lock because No such file or directory in /home/buildpen/public_html/wp-content/plugins/wordfence/lib/wfCache.php on line 359
Warning: Cannot modify header information – headers already sent by (output started at /home/buildpen/public_html/wp-content/plugins/wordfence/lib/wfCache.php:359) in /home/buildpen/public_html/wp-includes/pluggable.php on line 1174
09/13/2016 at 10:31 am #391049Steven Zahm
Keymaster@ Jennai
This might be coincidental, the edit and this error. That error is coming from WordFence, nothing in Connections.
I took a quick peek at their code and it seem it should simply log an error and move on. I think you’ll need to contact their support team to resolve.
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AuthorPosts
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