Wishlist integration issue

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: , , ,

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • 03/23/2018 at 7:07 pm #456561
    Casey Lightbody
    Participant

    We’re trying to create a button link to the individual member’s Edit Profile page using the shortcode [connections_link_edit text="Introduce Yourself"] but the shortcode isn’t showing up on some screens, including iphone 8 mobile screens and desktop, in all browsers. We are using Wishlist and they show up when we’re logged into the site as administrators, but not when we’re logged in as subscribers. Is this shortcode link issue connected to subscriber vs. administrator settings? If so, how do we fix this? We’d really like to be able to link our members directly to the page where they can add their own member profile (instead of having to send them to the Member Directory page and going through an additional step of clicking a link to go to their add profile page)

    03/24/2018 at 10:54 am #456611
    Steven Zahm
    Keymaster

    @ Casey

    The link is just a link, there are no conditions on whether it should display or not based on the visiting device. Nearly 100% of the time this type of issue is related to caching. If you are running a page caching plugin, do not cache pages for logged in users. Same for if you are using server page caching or if the theme is caching pages.

    Hope this helps!

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)

You cannot reply to this support topic. Please open your own support topic.