Will not import

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • 06/19/2014 at 6:29 pm #294462
    Ken Stuczynski
    Participant

    A test trial import of a CSV worked, I deleted the data, and tried to re-import a larger spreadsheet. The moment I’m done mapping fields and hit ‘import’, it takes me to:

    http://nymasons.org/wp/wp-admin/admin.php?page=connections_csv&action=import

    ???

    06/19/2014 at 6:54 pm #294467
    Steven Zahm
    Keymaster

    @ Ken

    Ok, yeah, the address looks right judging from a quick visit to you site… what’s the problem? You do not say.

    06/19/2014 at 7:39 pm #294469
    Ken Stuczynski
    Participant

    When it goes to that page, it renders a page from the blog, not a confirmation page, and when I check the back end, nothing has been imported..

    06/19/2014 at 7:58 pm #294475
    Ken Stuczynski
    Participant

    Note: Outside the process, it takes you to a different page on the back end, but during the process, it goes to a front end page.

    06/20/2014 at 8:52 am #294573
    Steven Zahm
    Keymaster

    @ Ken

    Ok, no that is really odd! You said a test file worked, right? Does this still occur with the test file that worked? Which version of CSV Import are you using?

    07/01/2014 at 8:21 pm #295725
    Ken Stuczynski
    Participant

    I’m using CSV Import 1.0.4

    I don’t have the original test file any more. I also remember trying to add a custom field, but it doesn’t appear for mapping. It isn’t custom only to that entry, is it?

    07/02/2014 at 9:55 pm #295837
    Steven Zahm
    Keymaster

    @ Ken

    Can I get a copy of the CSV file and a temp admin account so I can see the issue? Custom fields can not be imported at this time, sorry.

    07/03/2014 at 8:57 pm #296010
    Ken Stuczynski
    Participant

    This is the second time trying to post. First it makes me act like a non-logged in user when clearly I’m logged in (I can even edit my profile), then gives me all sorts of errors like “Are you sure you want to do that?”, then makes me re-type all this.

    Anyway, I cannot give you access to this particular site. It’s just too much trouble at this point and will be far less work to just enter all the data longhand. May I request a refund?

    07/06/2014 at 8:24 am #296155
    Steven Zahm
    Keymaster

    @ Ken

    I really suspect that it was maybe the theme or another plugin causing the redirect issue, which would be why it worked fine and then didn’t. Not as likely, but maybe the CSV file was malformed … but I don’t really see how that would cause the redirect.

    re: This is the second time trying to post. First it makes me act like a non-logged in user when clearly I’m logged in (I can even edit my profile), then gives me all sorts of errors like “Are you sure you want to do that?”, then makes me re-type all this.

    Sounds like WordPress logged you (login cookie expired) out in the middle of of posting … I hate when that happens to me.

    Since I was not able to resolve the issue, I did issue the refund and deactivated the support license key for CSV Import.

    Hope you had a great 4th!

    07/06/2014 at 4:43 pm #296170
    Ken Stuczynski
    Participant

    Thanks, Steven.

    I agree it was most likely an issue on my end, and since I won’t be using it (at no fault of yours) I really do appreciate the refund.

    Peace,
    Ken

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