[Jerry Dyer]

Hello

Connections was doing everything I needed apart from the search feature, so I purchased the widget pack for the search feature and thought I may as well use the category listing. But neither the search box or the category lists results is working correctly and listing results.

This is the result I get when I hit any of the categories
Not Found

The requested URL /cat/science-faculty/ was not found on this server. (science-faculty is one of the categories I created)

Apache/2.4.7 (Ubuntu) Server at fhs-addressbook Port 80

And when I search for a entry I know exists in the address book I get ‘Nothing Found
Ready to publish your first post? Get started here.’

I have Connections installed on an internal Ubuntu server, in other words we do not need users to have access to the address book from outside of the building. So I am wondering if the license is applied correctly.

Have I missed anything?

Thanks

Jerry

[Steven Zahm]

@ Jerry

Is the directory page the same as the page set as the WP front home page? If it is, WP can get “confused” and “route” the query to the blogs instead. Suggestion, put the directory home page as a subpage instead.

Does that help? Let me know.

[Jerry Dyer]

Hi Steven

Following your reply here’s what I have done.

Created a page called Search Results and placed this code in it [connections template="card"]

Connections > Settings > General > page = Search Results

WP Settings > Reading > Front Page > Staff – with code [connections template="card"]

Search works OK

Category selection doesn’t work, error message as follows

Not Found

The requested URL /cat/administration/ was not found on this server.

Apache/2.4.7 (Ubuntu) Server at fhs-addressbook Port 80

Thanks for your help

[Steven Zahm]

@ Jerry

First, try going to the WordPress Permalinks settings admin page and click update, you do not need to make any changes. This will flush the cached permalink rules.

Second, do you have Sharabolic installed? If you do, deactivate/activate it. Another user just recently reported that plugin was cause 404/s.

Third, make sure you do not have a folder on the server that identically named as the page being requested. If a folder exists, the server will serve that instead of the page from WordPress. This too was just recently reported by another user.

These are my best guesses since this is not something I can get access to. Generally, search and permalink issues are nearly 100% a server config issue, something which I would have no control over as far as a plugin for WordPress goes.

Hope that helps!

Oh… one more suggestion… to eliminate the possibility of a theme or plugin conflict, temporarily deactivate plugins that are not Connections related and temporarily switch to one of the default WordPress themes, like TwentyTwelve.

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