The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
I’ve installed your free version and really like this plugin. However, I need the ability to have the category drop down that I see in many of your demo sites.
Based on my reading, it seems that many of your templates support this, correct? I would likely buy the entire pack to use on a number of client sites, but want to make sure that I’ll have this ability in a number of the templates.
Also, I see that the plugin purchase covers support on one site. Can you tell me the cost of additional licenses?
Finally, if I purchase a template or extension, so I receive lifetime updates, or just during the one-year initial support period?
Thank you very much,
Yes, a number of template do have the category drop down feature. They include, cMap, Excerpt Plus, Slim Plus and Tile Plus.
Right at this moment, I do not have a method available to offer variable pricing based on number of support licenses being purchased. This is something I will be implementing the first half of the year but right now, each additional license costs the same amount.
Support and updates are good for the initial year after purchase. With that said, the licenses can be renewed at a 20% discount in order to continue receiving support and updates.
I hope that thoroughly answers your questions. Thank you for considering Connections!
Thank you very much, that sorts me out here.
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