The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Every time I go on to activate the plugin, the website disappears. Could you advise whether this is a settings issue, or if this is a programming issue within the plugin??
I believe this is a web host configuration issue; likely due to the PHP memory configuration. See is this blog post helps. 5 Ways to Increase the PHP Memory Limit in WordPress.
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