Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
10/03/2016 at 3:50 pm #39409710/05/2016 at 9:18 am #394344Seth GoldsteinParticipant
This is crazy. I bought your extensions and am supporting this plugin. There should be a forum where people who are paying customers can ask general questions and get responses. Because this isn’t cutting it. Please reply to my last question. Thanks! I do love you plugin.10/05/2016 at 11:44 am #394369Steven ZahmKeymaster
re: This is crazy. I bought your extensions and am supporting this plugin. There should be a forum where people who are paying customers can ask general questions and get responses. Because this isn’t cutting it. Please reply to my last question.
First, I must apologize! I’m sorry I overlooked answering your question. As you know from personal experience I answer questions very quickly. Most your other questions were answered well within a couple hours. Generally I answer all questions within 24 hours except on weekends. Paid customers are always prioritized.
re: I want to be able to have those business owners be able to claim their listings. How do I do this?
I see you have purchased Link, so you already have a way to link a user account with a directory entry. What there is not is method builtin to a “claim entry” feature. That is on my todo list. That said, you can actually do this now. Add a page to your site, call it claim listing or something. Install a plugin that adds the ability to take frontend registrations and add it to that page. When they register and login, Link will link the accounts together.
Hope that helps! And, again, my apologies for my delayed reply.
You cannot reply to this support topic. Please open your own support topic.