Warning and Fatal Error

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 01/26/2017 at 5:52 pm #408656
    Jenna
    Guest

    There must still be malicious files in this plugin that keep trying to crash the site. If I delete the plugin from WordPress and re-download, will I lose all the data? Currently, nothing shows and I can’t get into the plugin from WordPress with out errors.
    Thanks!

    01/26/2017 at 6:10 pm #408658
    Steven Zahm
    Keymaster

    @ Jenna

    re: There must still be malicious files in this plugin that keep trying to crash the site.

    There are no malicious files in the plugin.

    re: If I delete the plugin from WordPress and re-download, will I lose all the data?

    No, you will not lose you data.

    re: Currently, nothing shows and I can’t get into the plugin from WordPress with out errors.

    And, what are the errors?

    01/26/2017 at 6:17 pm #408659
    Jenna
    Guest

    I spent some time with someone going through the site files on godaddy and they let me know that there are malicious files and this particular plugin was giving me errors that prevented even the homepage from loading.
    I reloaded my wp content and when I try to go and activate Connections in my plugin list and it tells me it can’t and it gives me this:

    Warning: require_once(/home/adminnaac/public_html/wp-content/plugins/connections backup/includes/admin/class.menu.php): failed to open stream: No such file or directory in /home/adminnaac/public_html/wp-content/plugins/connections backup/connections.php on line 637

    01/26/2017 at 6:46 pm #408664
    Steven Zahm
    Keymaster

    @ Jenna

    re: I spent some time with someone going through the site files on godaddy and they let me know that there are malicious files and this particular plugin

    There very may have been malicious files ask GoDaddy states but they would not be from this plugin.

    re: I reloaded my wp content and when I try to go and activate Connections in my plugin list and it tells me it can’t and it gives me this:

    That is a required file in Connections, if it does not exists Connections will crash. This is not a limitation or bug in Connections. If you would delete a required file in WordPress it too would crash.

    What I suggest is to log into you site with FTP and delete this folder:

    ../wp-content/plugins/connections/

    Your data is safe.

    Then log in to your site, if you can, and then reinstall like you normally would.

    Hope that helps!

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