[paul wagner]

I think this error came from the automatic WordPress update for 4.7.3.

I get it when I click on Connection: Form

An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.

And this after a reboot so I know it’s not a cache issue.

All other plugins (even baseline Connections seem fine).

Oh, and the Form page only gives the links (like Add Email but the link just refreshes the page)

[Steven Zahm]

@ paul

Looking at the page, it seems the page stops rendering before it is complete. Best guess at this point is maybe PHP is exhausting the memory allocated to it.

Try increasing the amount to at least 128MB. Here’s a blog post which explains how. Different memthods work on different hosts, try starting at the top of the list and working your way down.

Another place to look, look in your PHP error log to see if there are any errors being logged which may helps diagnose the issue. If you do not know where this log is, you can ask your webhost. Every webhost is different so I can’t really point you to where it would be.

Hope this helps, let know what you find out.

ps. I do not believe the is due to the WP 4.7.3 auto update. Both my production and test sites still function correctly. I also scanned the changeset between the versions and did not see any obvious changes which would cause this.

[Steven Zahm]

@ paul

Since it has been a few days… I thought I’d check in to see if you were able to resolve this issue so I can close this if you have.

[paul wagner]

No, did not resolve. Actually now when someone submits their contact for posting, I can click on it from the dashboard and update it but how do I “release” it so that it shows in production? I would have thought that was update but I don’t think so.

• This reply was modified 6 years, 8 months ago by paul wagner.

[Steven Zahm]

@ paul

re: No, did not resolve

Ok… did you try increasing the PHP memory as suggested? What have you doe to try to resolve?

Can you share the link to the page with the issue so I can give you better advice?

Can you attached screenshots of what you’re seeing?

Really anything you can add so I can better help you.

re: Actually now when someone submits their contact for posting, I can click on it from the dashboard and update it but how do I “release” it so that it shows in production? I would have thought that was update but I don’t think so.

If you are using any type of caching, server side or with a plugin, try clearing the page cache.

If you setup the users to require moderation when adding/editing their entries, make sure you “approve” the entry by clicking the “Approve” action link under the entry name on the Connections : Manage admin page.

Hope this helps, let me know.

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