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- This topic has 8 replies, 3 voices, and was last updated 13 years ago by
Steven Zahm.
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AuthorPosts
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07/11/2013 at 1:01 pm #264683
Gizmo
ParticipantI have some problem on Vcard (Address book) and need your assistance
In address area, we have Business Address, Other Address, Other Address, up to 3 addresses.I click Add to Address Book and open with Outlook, the addresses is not displayed correctly:
Business Address:
Address Line 2 is missing1st Other Address:
Totally Missing2nd Other Address:
– Show under “Home”, not “Other”
– Listed Address Line 2 in the 1st line and then Address 1Please advise
Thanks
E07/12/2013 at 12:06 pm #264748Steven Zahm
Keymaster@ Gizmo
Could you point me to a few links with vCards? Outlook is what I tested with back when this was written a few years ago. Hasn’t really changed since.
07/12/2013 at 3:56 pm #264754Gizmo
ParticipantThank you.
Since my site is password protected, do you have an email so I could send your the password to look at?
Thanks
G07/13/2013 at 10:17 am #264778Steven Zahm
Keymaster@ Gizmo
You can post it here since you’re logged in, just click the “Set as private reply”.
Alternatively, send it using the Contact page at the bottom of this page.
07/15/2013 at 9:14 am #264840Gizmo
ParticipantThis reply has been marked as private.08/07/2013 at 3:45 pm #266718Gizmo
ParticipantHi Steven,
Just want to follow up if you get a chance to take a look vcard issue.
Thanks,
08/08/2013 at 10:57 am #266762Steven Zahm
Keymaster@ Gizmo
Yep, actually spent quite a bit of time on it. The short of it is the vCards are fine from Connections as they import correctly in other apps such as Gmail. It is that MS must have changed their vCard parser. I can export a vCard from Outlook at it too imports fine in other apps. So, the only solution will be to duplicate the format MS is using which is going to take time so I can not give an ETA at this point.
08/09/2013 at 2:19 pm #266862Gizmo
GuestThank you, Steven. I understand the workload, I will be really appreciate if you could add this fix into your to-do-list.
Thanks,08/10/2013 at 8:52 am #266894Steven Zahm
Keymaster@ Gizmo
This is definitely on the to do list. Apologies if I gave the opposite impression.
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AuthorPosts
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