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- This topic has 5 replies, 2 voices, and was last updated 12 years, 5 months ago by
Steven Zahm.
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AuthorPosts
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02/27/2014 at 12:24 pm #281158
Kylie Enns
ParticipantHi Steve
I have what I think is a permissions issue and was hoping you could shed some light on it.
I have Link installed for my users, as well as WPeMember (members have the Subscriber role) and Menu Editor Pro along with it. When the user goes to update their directory entry, everything works fine until they click the “Update” button on their entry. This is when they get the “You do not have sufficient permissions to access this admin page.” error message. Funny thing is that when they hit the “Back” button on their browser, it says that the entry has been updated.
If I go from the “Howdy” menu, I can’t get to the manage listing page at all.
Any thoughts? I can send you a temp member / admin login if you’d like.Kylie
02/28/2014 at 3:38 pm #281279Steven Zahm
Keymaster@ Kylie
Definitely sounds like a role/capability issue. Could you post a temp admin /user account here as a private reply and I’ll take a look.
02/28/2014 at 3:58 pm #281285Kylie Enns
ParticipantThis reply has been marked as private.02/28/2014 at 4:58 pm #281291Steven Zahm
Keymaster@ Kylie
In menu Editor pro, you had to give the Subscriber role the permission to view the Your Directory Entry page added by Connections.
After I made the change, I was able to edit the details in the test user account without issue.
Hope that helps.
02/28/2014 at 5:06 pm #281292Kylie Enns
ParticipantOh my gosh! I looked everywhere but there.
Thanks so much! Love your plugins and your support is outstanding.
Thanks again.
02/28/2014 at 5:30 pm #281294Steven Zahm
Keymaster@ Kylie
No problem!
If you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!
http://wordpress.org/support/view/plugin-reviews/connections -
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