User Role problem

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Viewing 2 posts - 1 through 2 (of 2 total)
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  • 08/14/2015 at 6:47 pm #343067
    Becky
    Guest

    Hi Steven,

    I am just before purchasing the Pro Pack but need to get something resolved before I dive in.

    For some reason the connection user role is not working for me. I’ve tried everything after adding two separate emails with two different roles however, the dashboard will not show up when logged in even though it is checked off in roles.

    I also have the paid membership pro plugin but that should not affect your plugin should it?

    Please shed some light here…I am ready to move forward.

    Thanks so much.

    08/15/2015 at 9:05 am #343086
    Steven Zahm
    Keymaster

    @ Becky

    First thing to do is go to the Connections : Roles admin page and enable the “Reset All Role Capabilities” option and click the Update button.

    Now, make sure any custom roles you have added or were added by Paid Membership Pro have the capabilities you need them to have and click the UPdate button again.

    If that does not work… you’ll have to give me more details on what you are trying to do because honestly I’m not quite 100% certain what you meant by added two separate emails with two roles and the dashboard not showing.

    Hope that helps!

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