The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Do you know what could be causing an issue with a user logging in? The password is correct, username is correct – but it’s not letting them log in.
Sorry, no, I do not. User login is authenticated by WordPress. Connections does not interact with that process.
You cannot reply to this support topic. Please open your own support topic.