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04/04/2016 at 6:23 pm #37165104/04/2016 at 7:23 pm #371652
re: Why is the Edit link not visible?
Well, the answer is, the user and the entry are not linked. What we need to figure out is why.
Was the user logged in when they added their entry? If the user was logged in, how did they log in? Using the Login extension, the core WordPress login page or a third party login plugin? If it was thru a third part login, which one?
Does the user’s email match the email address in the Connections entry?
On the Connections :: Manage admin page, does the entry show as linked to the user account?
Do you have any membership type plugins installed? If you do, which one.04/04/2016 at 8:20 pm #371661
The was logged in and added their entry under their login account. The user was logged in using the core WordPress login.
The emails match.
On Connections:Manage page the entry does not show as linked to the user account.
I do not have membership plugins installed.
With that info, can you narrow down why this happens? and how I can fix it?04/04/2016 at 11:50 pm #371667
What happens when you delete the entry and have the user re-add it using the Add My Teacher Directory Card link?04/05/2016 at 12:22 am #371669
It consistently does the same thing after I delete the entry and the user re-adds.04/05/2016 at 9:22 am #371711
Ok, then I’ll need a temp admin account to take a closer look. The login details can be posted here as a private reply.04/05/2016 at 10:28 am #371717This reply has been marked as private.04/05/2016 at 11:29 am #371728
I dug into this. My guess is that the user account somehow became linked to a non-existing entry so it would no longer link to any other entry — which is exactly what you want normally.
Stuff I did to diagnose.
Installed the following plugins
- User Switching
- User Meta Display
Added a new Code Snippet to support linking when using the User Switching plugin.
This allowed me to remove the user meta which was linking the user account to a non-existing entry.
Once that was done, I could use User Switching to switch to the user to verify the it linked correctly, which it did.
I’ve left these excellent tools installed for your use. You can delete safely if you wish.
Apologies for the trouble.
ps. Delete the user account and adding it again would have resolved the issue too.04/05/2016 at 12:17 pm #371735
Fantastic support. Thank you very much.04/05/2016 at 2:40 pm #371751
If you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!
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