URL issues

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: 

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • 10/16/2018 at 10:54 pm #475212
    Paula Gust
    Participant

    Hello – can you find what i’ve done wrong with URL’s on this site please? https://scenicrimbride.com.au/community

    I set up category pages, inserted [connections category=5] but is that what i was supposed to do?

    10/17/2018 at 3:06 am #475213
    Paula Gust
    Participant

    Would greatly appreciate help, as the site looks terrible :(

    10/17/2018 at 9:13 am #475241
    Steven Zahm
    Keymaster

    @ Paula

    RE: can you find what i’ve done wrong with URL’s on this site please? https://scenicrimbride.com.au/community … I set up category pages, inserted [connections category=5] but is that what i was supposed to do?

    I’ve looked at the page… not sure what I am supposed to be looking for. Can you please provide more detail on what the issue is?

    10/30/2018 at 7:18 pm #476069
    Paula Gust
    Participant

    Hello – is there a reason why the site is delayed in making changes I make to listings? I have noticed sometimes it is instant and other times it’s not. For example I removed images from the Notes section on Arctic Fox Hire under Stylist yesterday, so when you go into the back end, only two pics show yet when you look at the page on the front end, all images are still there. I have gone in and cleared the cache – however is this going to have to be done every single time?

    10/31/2018 at 10:42 am #476103
    Steven Zahm
    Keymaster

    @ Paula

    Clear the WP Fastest page cache after making your changes. It is also possible that the browser is simply loading the locally cached version of the page instead of fetching it a new, usually due to how caching plugins set the page headers for the browser so it knows if it should cache locally or not. So, you might also have to force refresh the browser.

    If have WP Fastest cache has the option, you can also reduce the cache lifetime. And, you should not enabled caching for logged in users (if it has that option). So many times I’ve helped other WP users (not Connections related) where they could not understand why changes were not being reflect because of that option. Likely why caching plugins which have such an option have it off by default.

    Hope this helps!

    11/04/2018 at 6:28 pm #476442
    Paula Gust
    Participant

    For some reason, the images in the NOTES box are no longer showing on the individual listing page? They previously were?

    11/04/2018 at 8:12 pm #476444
    Steven Zahm
    Keymaster

    @ Paula

    Can you please share a link as an example? I took a look at your directory and this one entry I can find is showing the images in the notes:

    https://scenicrimbride.com.au/photographers/name/orchard-grove-studios/

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)

You cannot reply to this support topic. Please open your own support topic.