Uploading New CSV

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  • 03/08/2016 at 6:40 pm #368302
    Andrew Tuzson
    Participant

    Hi there,

    We’re trying to upload a CSV on WordPress 4.4.2. It says that the import is completed, but none of the contact transfer over. Please let us know what to do and see attached file. Thanks!

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    03/09/2016 at 9:49 am #368383
    Steven Zahm
    Keymaster

    @ Andrew

    Are you by chance mapping the Entry ID field to entries which do not exist in the database? If you are, that would be why it is not working. The Entry ID field can only be used to update an existing entry ID… the Entry ID assigned to the entry by database when it is added. You can not use this field to set your own Entry ID.

    Hope that helps, let me know.

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