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Please open a new support topic in the WordPress support forums for Connections.
- This topic has 11 replies, 3 voices, and was last updated 5 years, 2 months ago by
Steven Zahm.
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AuthorPosts
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03/17/2017 at 11:41 pm #416077
Shannon G
GuestI am new to this plugin. Everything is going well until I try and upload an image or logo. I have formatted the images to the correct sizes and it still isn’t allowing me to use them. Suggestions???
03/20/2017 at 9:32 am #416200Steven Zahm
Keymaster@ Shannon
re: Everything is going well until I try and upload an image or logo. I have formatted the images to the correct sizes and it still isn’t allowing me to use them. Suggestions?
Are you seeing any error message or anything? Please describe what happens when you try to add an image.
03/20/2017 at 6:03 pm #416299Shannon
GuestNo error messages at all. I click on upload image and then select my image. I see it attached but when I click on save it won’t let me save it. I see the image uploaded still but I cannot save it to upload and see the image in the actual listing.
03/21/2017 at 9:17 am #416351Steven Zahm
Keymaster@ Shannon
Are you by chance using the Restrict Content Pro plugin? Another user is reporting that plugin is blocking (restricting) uploads. I’m researching as to why.
04/29/2017 at 12:01 pm #421448Kevin Dambruch
ParticipantI am also a new user having this exact same problem. I select an image or logo image to upload to a directory listing, after selecting there is no dialogue for “upload”, I choose update and my image selections go away.
I am not using “restrict content pro” plugin
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This reply was modified 5 years, 2 months ago by
Kevin Dambruch.
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This reply was modified 5 years, 2 months ago by
Kevin Dambruch.
05/01/2017 at 9:48 am #421529Steven Zahm
Keymaster@ Kevin
Please do not cross post the same issue in multiple support threads, it actually slows me down, delaying response to you. Thanks!
Please navigate to the Connections : Tools admin page and click the System Info tab. Scroll to the bottom and generate a remote viewing link. PLease reply back as a private post with that link. Thanks!
05/01/2017 at 2:08 pm #421541Kevin Dambruch
GuestThis reply has been marked as private.05/01/2017 at 2:19 pm #421542Steven Zahm
Keymaster@ Kevin
Things look good…
To verify, after adding an image or logo and clicking update… when you edit the entry, there is no image or logo?
05/01/2017 at 3:11 pm #421544Kevin Dambruch
GuestYes, That is correct.
05/01/2017 at 3:17 pm #421545Kevin Dambruch
GuestThis reply has been marked as private. -
This reply was modified 5 years, 2 months ago by
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AuthorPosts
You cannot reply to this support topic. Please open your own support topic.