Uploading Images

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This topic is: resolved

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Viewing 10 posts - 1 through 10 (of 12 total)
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  • Author
    Posts
  • 03/17/2017 at 11:41 pm #416077
    Shannon G
    Guest

    I am new to this plugin. Everything is going well until I try and upload an image or logo. I have formatted the images to the correct sizes and it still isn’t allowing me to use them. Suggestions???

    03/20/2017 at 9:32 am #416200
    Steven Zahm
    Keymaster

    @ Shannon

    re: Everything is going well until I try and upload an image or logo. I have formatted the images to the correct sizes and it still isn’t allowing me to use them. Suggestions?

    Are you seeing any error message or anything? Please describe what happens when you try to add an image.

    03/20/2017 at 6:03 pm #416299
    Shannon
    Guest

    No error messages at all. I click on upload image and then select my image. I see it attached but when I click on save it won’t let me save it. I see the image uploaded still but I cannot save it to upload and see the image in the actual listing.

    03/21/2017 at 9:17 am #416351
    Steven Zahm
    Keymaster

    @ Shannon

    Are you by chance using the Restrict Content Pro plugin? Another user is reporting that plugin is blocking (restricting) uploads. I’m researching as to why.

    04/29/2017 at 12:01 pm #421448
    Kevin Dambruch
    Participant

    I am also a new user having this exact same problem. I select an image or logo image to upload to a directory listing, after selecting there is no dialogue for “upload”, I choose update and my image selections go away.

    I am not using “restrict content pro” plugin

    05/01/2017 at 9:48 am #421529
    Steven Zahm
    Keymaster

    @ Kevin

    Please do not cross post the same issue in multiple support threads, it actually slows me down, delaying response to you. Thanks!

    Please navigate to the Connections : Tools admin page and click the System Info tab. Scroll to the bottom and generate a remote viewing link. PLease reply back as a private post with that link. Thanks!

    05/01/2017 at 2:08 pm #421541
    Kevin Dambruch
    Guest
    This reply has been marked as private.
    05/01/2017 at 2:19 pm #421542
    Steven Zahm
    Keymaster

    @ Kevin

    Things look good…

    To verify, after adding an image or logo and clicking update… when you edit the entry, there is no image or logo?

    05/01/2017 at 3:11 pm #421544
    Kevin Dambruch
    Guest

    Yes, That is correct.

    05/01/2017 at 3:17 pm #421545
    Kevin Dambruch
    Guest
    This reply has been marked as private.
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Viewing 10 posts - 1 through 10 (of 12 total)
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