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This topic is: resolved

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Viewing 10 posts - 1 through 10 (of 11 total)
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  • Author
    Posts
  • 10/27/2016 at 1:21 pm #397584
    James Finlen
    Participant

    Good Afternoon,

    I purchased the $74.99 all- inclusive package, this past Saturday, for one website. However, we would just like to go ahead an upgrade to the Unlimited Sites All- Inclusive plan for $299.00. Can you help me out with this? Thanks! James Finlen

    10/27/2016 at 2:36 pm #397636
    Steven Zahm
    Keymaster

    @ James

    Sure you can upgrade. Here’s how:

    • Navigate to your purchase history
    • Click the Licenses tab.
    • Click the View Upgrades link for the Pro Pack
    • From there you can choose your upgrade. The price will be full price of the item you wish to upgrade to minus the full price of the item you are upgrading to. Hope that makes sense!

    Hope this helps. Let me know if you need anything further.

    10/27/2016 at 2:37 pm #397637
    Steven Zahm
    Keymaster

    @ James

    ps. Make sure to activate the support license keys on the sites you install the items on so you’ll get any updates as they are released.

    10/27/2016 at 7:42 pm #397660
    James Finlen
    Participant

    Thank You! Just to clarify, the $299 is for unlimited sites and is a one time fee, correct? In other words, there is no recurring fee to keep my connections plug in current, functioning and up to date, correct? Thanks!

    10/28/2016 at 10:03 am #397708
    Steven Zahm
    Keymaster

    @ James

    Like nearly all commercial plugins there is an optional annual support license key renewal required in order to continue to receive updates.

    10/28/2016 at 11:34 am #397725
    James Finlen
    Participant

    Sounds good. What would that fee be?

    Also, do you see any reason why I couldn’t set up a site with the connections directory, fully set up to my customization, then clone the site several times, then import a different csv file to each one? My goal here would be to have multiple directories, with the same layout but different entries. Thanks!

    10/28/2016 at 11:49 am #397730
    Steven Zahm
    Keymaster

    @ James

    re: Sounds good. What would that fee be?

    The fee is full price minus a 20% renewal discount.

    re: do you see any reason why I couldn’t set up a site with the connections directory, fully set up to my customization, then clone the site several times, then import a different csv file to each one?

    I’ve never tried such a deployment but I do not see any reason why it would not work.

    10/28/2016 at 3:16 pm #397785
    James Finlen
    Participant

    OK great, so by purchasing the Multiple Site package for $299, we get support for all the sites that we use & we should input the license key into each site, correct?

    10/28/2016 at 3:31 pm #397789
    Steven Zahm
    Keymaster

    @ James

    Yes, that is correct.

    10/29/2016 at 9:35 am #397881
    James Finlen
    Participant

    Good Morning, I went to upgrade for $225 yesterday & accidentally clicked Pay Pal, when I wanted to use a credit card. Then I got side tracked with some other business and never completed payment.

    This morning,I went back into complete everything but is says “Pending” when I know that it did not receive payment. Can you help me get this resolved or clear that “pending status” so that I can get my multiple site license? Thanks

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