updated category does not display

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: , , , ,

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • 04/05/2014 at 4:14 pm #287860
    Joe Traylor
    Guest

    I updated the category of a members who are officers of our organization (such as “President” to “Past President”) but the new category does not display in the member list; the old one persists. This happens for all our categories of officers. Result: “Business Card” member displays in membership lists are wrong.

    04/07/2014 at 2:36 pm #287974
    Steven Zahm
    Keymaster

    @ Joe

    I see you’re using W3TC, excellent plugin! Make sure you empty the page cache after you make the category change.

    Hope that helps!

    04/07/2014 at 3:58 pm #287985
    KentZ
    Participant

    Sorry, Steve, but it did NOT help. I cleared all WP caches, and still the same result. Furthermore, I refreshed the display page to be sure there was no local browser cache, and that did not help either.

    Note: the “Manage” tab in Connections under WP Dashboard shows the updated category properly. It is on the business card-type display that the users see when they show the Member Directory with only member privileges. Their display does not update.

    Incidentally, I changed these categories last October, long before W3TC was installed! It was only discovered recently when one of the members told me that the cards were wrong.

    I’ll be glad to supply specific member names and admin privilege if you’d like to try to observe the problem, but if so, let’s do it via a more private communication.

    Thanks for your prompt reply! Another user told me she was as impressed as I am at your care and concern for your clients.

    Thanks,
    Joe

    • This reply was modified 9 years, 8 months ago by KentZ.
    04/07/2014 at 4:49 pm #287989
    Steven Zahm
    Keymaster

    @ Joe

    Sure, I’d like to take a look. The details can be posted here as a private reply.

    04/07/2014 at 5:02 pm #287992
    KentZ
    Participant
    This reply has been marked as private.
    04/07/2014 at 5:53 pm #288000
    Steven Zahm
    Keymaster

    @ Joe

    I see…

    The officer title is entered in the Department field within the entry. That is what is being displayed, not the actual category the entry has been assigned.

    04/07/2014 at 6:13 pm #288001
    KentZ
    Participant
    This reply has been marked as private.
    04/08/2014 at 9:54 am #288056
    Steven Zahm
    Keymaster

    @ Joe

    Semantically, it would be more correct to place the officer title in the title field.

    If you’re able to edit PHP you could edit the template to include it.

    Open the card.php and card-single.php and place the following code where you want the categories to be displayed. Both files can be found here:
    ../wp-content/plugins/connections-cmap/

    <?php $entry->getCategoryBlock( array( 'separator' => ', ', 'before' => '<span>', 'after' => '</span>' ) ); ?>

    04/08/2014 at 12:06 pm #288089
    KentZ
    Participant
    This reply has been marked as private.
  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)

You cannot reply to this support topic. Please open your own support topic.