Update Crashed Site

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 02/26/2013 at 10:58 pm #252437
    PAUL WEISENBACHER
    Participant

    I just did a Connections plugin update and the site crashed…. Any suggestions on how to get access to the site?
    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, webmaster@thendaramountainclub.org and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    More information about this error may be available in the server error log.
    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    Apache Server at http://www.thendaramountainclub.org Port 80 

    02/27/2013 at 8:53 am #252468
    PAUL WEISENBACHER
    Participant

    The site was restored from backup, but I am afraid to apply any updates from Connections.   Is there anything I can provide you to find out why this occurred and solve the problem?

    I’ve attached a list of my plugins.
    Theme Weaver II with 9 Widgets
    You are using WordPress 3.5.1. 

    Attachments:
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    02/27/2013 at 9:11 am #252470
    PAUL WEISENBACHER
    Participant

    Theme
    bluehost

    Apache version
    2.2.23

    PHP version
    5.2.17

    MySQL version
    5.5.30-log

    Architecture
    x86_64

    Operating system
    linux

    Shared IP Address

    Path to sendmail
    /usr/sbin/sendmail

    Path to Perl
    /usr/bin/perl

    Kernel version
    2.6.32-20130101.60.1.bh6.x86_64

    cPanel Pro
    1.0 (RC1)

    02/27/2013 at 6:40 pm #252509
    Steven Zahm
    Keymaster

    @ PAUL WEISENBACHER

    You were only upgrading from version 0.7.4, right? Well, there was literally only a single word changed, and it was a TRUE to a FALSE. So, I don’t think the issue is with Connections. I’m thinking that maybe the memory allocated to PHP had run out mid upgrade.

    I recommend a setting of at least 128MB.

    You likely did not have to restore your blog from a backup. You can just delete the “connection” folder from the ../wp-content/plugins folder. That’ll method will work for nearly every plugin.

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