UNABLE TO IMPORT MOBILE PHONE NUMBERS

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This topic is: not resolved

Tagged: 8.38, csv import, extension

This topic has 1 reply, 2 voices, and was last updated 4 years, 7 months ago by Steven Zahm.

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02/19/2019 at 3:50 pm #485047

car man
Guest

Just tried to import details via the csv imports plugin,however the phone numbers and emails weren’t imported, what’s the issue?

02/19/2019 at 6:21 pm #485076
Steven Zahm
Keymaster
My first suggestion is to make sure the CSV file meets the requirements:
- https://connections-pro.com/documentation/csv-import/#CSV_File_Setup_Requirements
Then review the Tips:
- https://connections-pro.com/documentation/csv-import/#Tips
These resolve nearly all issues encountered when importing.

Lastly, during the mapping step, triple check the mapping to make certain they are mapped correctly.

If you done this, please log in, and attach a copy of the CSV file you are importing and I’ll take a look to see if I see any issues.

Hope this helps!
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