Unable to import data

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This topic is: resolved

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • 02/10/2017 at 9:56 am #410858
    davin bostic
    Participant

    I’m unable to upload my data. I have updated to your latest build. Looks like its not letting me import my email addresses. Please see attached .csv

    Thanks

    02/10/2017 at 10:18 am #410861
    Steven Zahm
    Keymaster

    @ davin

    Can you please rename the CSV file from .csv to .txt and attach it to a reply so I can take a look?

    02/10/2017 at 10:22 am #410862
    davin bostic
    Participant

    Please see attached and thanks for the quick reply

    Attachments:
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    02/10/2017 at 10:31 am #410865
    Steven Zahm
    Keymaster

    @ davin

    The file has broken text encoding. See tip #2. Let me know if this helps!

    02/10/2017 at 10:34 am #410867
    davin bostic
    Participant

    Looks like the issue was the dashes. I used (–) vs (-). They smaller dash (-) worked and all my data imported.

    Thanks

    02/10/2017 at 10:56 am #410868
    Steven Zahm
    Keymaster

    @ davin

    If you use extended characters such as n-dash/m-dash vs. a “regular” dash, the CSV will need to be UTF encoded otherwise those characters are not saved correctly in the CSV file.

    Glad you worked out a solution.

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Viewing 6 posts - 1 through 6 (of 6 total)

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