Unable to find license key

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: , , , ,

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • 10/11/2016 at 4:16 pm #395243
    Melanie Johnston
    Participant

    Hello. I have connections installed for our provider directory. When I go to the plugins page, a note tells me to add my license keys for auto updates and info.

    I logged in and found the keys to a number of extensions. The one I could not find was for Connections Custom Category Order. Can you help?

    Thanks,

    Melanie

    P.S. I purchased the Extensions Pro Pack if that helps.

    10/12/2016 at 10:10 am #395377
    Steven Zahm
    Keymaster

    @ Melanie

    I’ve updated your purchases to include they missing key. You can find it on your purchase history page under the Licenses tab. Apologies for the trouble!

    10/14/2016 at 4:38 pm #395865
    Melanie Johnston
    Participant

    Worked like a charm. Thanks so much for the assist!

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)

You cannot reply to this support topic. Please open your own support topic.