Unable to Display contact information

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This topic is: resolved

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • 03/01/2015 at 7:21 pm #321127
    Larry Link
    Participant

    I really like your plugin but I am unable to open the contact information using the “X” in the lower right hand corner of the photo.

    Please let me know…

    my site is “http://www.messrsintl.com and the page is “US”

    Thank you.

    Larry Link
    the_linkster@msn.com

    03/01/2015 at 9:40 pm #321133
    Larry Link
    Participant

    Additionally, my photos do not stay within the area when the size of the window is reduced.

    03/02/2015 at 11:49 am #321160
    Steven Zahm
    Keymaster

    @ Larry

    I can not see the page in question because the directory requires login to view.

    What I can tell you is that the GC Social Wall plugin is causing a fatal javascript error which is causing all javascript that comes after the error not to run. Which is roughly half of the scripts loaded on the page. Also, though not a fatal error, the plugin also has paths to its files incorrect. Here’s an example:

    http://messrsintl.com/wp-content/plugins/gc-social-wall//js/gc_social_wall.js?ver=4.1.1
    Notice the double forward slash before js. That is in invalid path.

    My suggestion would be to deactivate the plugin and contact the plugin author to see if they can fix those issues in their plugin.

    I hope that helps, let me know!

    03/02/2015 at 6:42 pm #321219
    Larry Link
    Guest

    Steven,

    Perfect diagnosis! I installed plugin organizer and disabled Social Wall plugin and its children on the “US” page. The contact info now appears below the photo when the x is clicked.

    Just one more issue. The photos do not adjust to the size of the field holder when the window. The column is very narrow when clicking on the individual contact.

    Thank you.

    03/02/2015 at 7:27 pm #321222
    Steven Zahm
    Keymaster

    @ Larry

    Thanks!

    I took a look at your page and I see what you mean. The thing is Gridder was designed to show as a grid and flow down to fit within the page content width. Take a look at the demo page The image settings are set so they take up the entire width of the page content. If you would set the image width to 300px, things would work as expected. The template would have to be partially redesigned in order to support the single wide autofit. It is scenario that I hadn’t considered Gridder being used. I can look at to see if I can support both but I am not sure it it is possible.

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