The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
I’m developing a site on a staging site. If I purchase a one-site template license, can I transfer that license to the production site when I do the cutover? How do the licenses work?
Sure, you can transfer it. My suggestion, do not activate it on the dev site. Only activate it on the production site. The only feature the license activation limits is the ability to receive updates and support, otherwise the template will function just fine without being activated. Here’s a faq about the support license keys.
Hope this helps, let me know.
Ah! That makes sense. Thanks. It’s a nice licensing model.
You cannot reply to this support topic. Please open your own support topic.