This page can't load Google Maps correctly

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: ,

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • 12/13/2018 at 12:39 am #479304
    David Hefez
    Participant

    Hi Steve

    I followed your instructions on adding an API key for the maps to Connections and have been able to get the maps working. I am now getting an error saying This page can’t load Google Maps correctly and when I select F12 and go to Console the error is “You have exceeded your request quota for this API” with a link to go to billing errors.

    It appears you have to set-up a billing account with google now to be able to use the maps and there is a monthly fee? Is it possible to set up the maps as a static API as there is no charge for this service. If so how do I go about it?

    Many thanks
    David

    12/13/2018 at 9:30 am #479337
    Steven Zahm
    Keymaster

    @ David

    RE: It appears you have to set-up a billing account with google now to be able to use the maps and there is a monthly fee?

    Yes, since July Google has required billing info to be added to the account in order to display maps. You get a $200 a month service credit which is roughly equal to the amount of free usage one received before the change. Prior, they would simply just stop showing maps on your site until the your usage quota was reset.

    RE: Is it possible to set up the maps as a static API as there is no charge for this service.

    Sorry, it is not possible to use the Static Maps API at this time. Even if it were, the same billing requirements apply.

    If you do not want to give billing info to Google, my suggestion is to remove the Google Maps API keys from the Connections settings fields so they are blank/empty. Connections will default to using free a mapping service provider.

    Hope this helps!

    12/15/2018 at 8:47 pm #479518
    David Hefez
    Participant

    Thanks Steve

    Thanks for getting back to us. I didn’t realise it was $200 a month, that should be plenty. I will add billing details and see how we go.

    Cheers
    David

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)

You cannot reply to this support topic. Please open your own support topic.