Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Premium Support
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Free Support
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Tagged: 0.8.14, cache, folder, permissions
- This topic has 1 reply, 2 voices, and was last updated 12 years ago by
Steven Zahm.
-
AuthorPosts
-
08/01/2014 at 12:30 pm #299308
Edgar K
GuestHello All,
I am running WordPress Bitnami on AWS with the Connections plugin. It has been fine for about a year, but since yesterday, and without any change from anyone, the page says “Registration has been disabled.” When I login to the admin dashboard, it tells me that the cache folder is not writable, which links me to the Connections plugin page that says to change permissions, delete folder/recreate and re-apply permissions. I have done ALL of that, but still no change.
Any advice would be appreciated. Currently the cache folder is set to 777. Is there another cache folder that I’m missing on? Thank you in advance.
08/02/2014 at 9:28 am #299401Steven Zahm
Keymaster@ Edgar
The “Registration has been disabled.” message would not be coming from Connections so I can’t really help with what might be displaying it and how to fix it.
As for the non-writable cache directory … Sounds like maybe server level software was updated? HAve you triple checked the path of the cache folder to make sure you were working with the correct folder? Should be this:
../wp-content/plugins/connections/cache/If none of those suggestions worked from the FAQ, unfortunately you’ll have to contact your webhost and ask them what needs to be done to make a folder writable. The suggestions I give a very standard so they must have some type of security policy in place that is preventing it from being writable.
Sorry I can not be more of a help … but I hope it helps at least a little!
-
AuthorPosts
You cannot reply to this support topic. Please open your own support topic.
