The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
I just purchased the bundle renewal, I am entering my bundle licence on the individual items and it’s saying “Bundle license keys can not be activated. Use item license key instead.” but I don’t see any individual licence key.
Apologies for the trouble! It appears the individual keys were not generated as they should have been. I’ve corrected this and resent your sales confirmation email which will contain your keys.
Again, ! apologize for the trouble!
Thank you. That worked.
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