The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Hello. I just bought the siteshot template (order id f3c89e34475c332bbc5f483e880ff1d8), but i can’t find it under my templates.
I have no prior bought other templates.
ahh. I thought that the siteshot was the cMap template!! :(
I am not going to use the siteshot… so I was wondering: do you give coupon code for the siteshot amount, in case I buy the cMap template? :)
If you’re not going to use SiteShot, in this case I can refund the purchase and revoke the support license key for it. If you’d like me to do that so you can purchase cMap, let me know.
i’m going to buy the cMap template right away :)
since I have this post:
the Tile Plus template: do i have the possibility to:
– have an adress on the front of the template? (i guess so http://www.alberta-midwives.com/aam/find-a-midwife/)
– see the bio/notes of that person, like cMap, or in a new window?
Ok, I issued the refund. It can take 5 to 10 business days to credit back to your account.
Yes, you can turn on the addresses on the front of the template and yes the bio and notes would show when viewing a single entry, however, whatever other details that are hidden/shown will match the the result view so in some respect it can be a little more limiting than cMap.
You cannot reply to this support topic. Please open your own support topic.