Support license key will expire

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

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Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

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Viewing 2 posts - 1 through 2 (of 2 total)
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  • 03/23/2018 at 3:26 am #456432
    Ratika Bassi
    Participant

    My support license key will expire soon. Kindly tell me whether the license is for the product or for support only?

    Because if my product is active and running smoothly and does not need changes, do I need to activate my license again? I don’t need support anymore. Will I lose data of categories add-on if I don’t activate my license?

    03/23/2018 at 10:18 am #456492
    Steven Zahm
    Keymaster

    @ Ratika

    You items will continue to function and no data loss will occur when the licenses expire. What will stop is you will no longer receive updates which is considered support.

    Hope that helps!

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