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This topic is: resolved

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 03/23/2015 at 8:56 pm #324196
    Nickolas Simard
    Participant

    … but I only have 1 website, and it’s the one it’s active on.

    Perhaps you can help me have only one active?

    03/24/2015 at 11:07 am #324299
    Steven Zahm
    Keymaster

    @ Nickolas

    According to the site activations records it has not been activated at all. I activated it on to the same site as the other items.

    You can manage this at anytime by going to your Purchase History. Click the View Licenses link and then click the Manage Site link.

    Hope that helps!

    03/24/2015 at 11:32 am #324343
    Nickolas Simard
    Participant

    Yeah, I did check there, but even modifying that didn’t work on my website. I had a test website first, deactivated it and activated it for the live website, hence the little bug.

    It now show as active on my live website (and I deleted the beta one). Must have unclogged something or some cache system! :D

    Thanks!

    03/24/2015 at 12:25 pm #324358
    Steven Zahm
    Keymaster

    @ Nickolas

    Ahhh, the actual message is cached for a period of 24hrs. Maybe it is not being cleared when the Activate or Save Changes button is being clicked in the admin.

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Viewing 4 posts - 1 through 4 (of 4 total)

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