Submit new Entry not working?

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: ,

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • 12/09/2016 at 9:14 am #402912
    Julie York
    Participant

    I’m unsure how to fix this… I’ve read through a lot of forum posts and tried a bunch of settings. I enabled “Submit new entry” and unlicked “user must be logged in”. I want people to be able to submit information without being logged in… Help?

    http://downtownwestbrook.com/index.php/resources/westbrook-business-directory/

    12/09/2016 at 9:57 am #402918
    Steven Zahm
    Keymaster

    @ Julie

    Navigate to the WordPress Settings permalink admin page. Choose the Postname option for your permalinks. Then in the custom box remove the index.php/ part and save.

    If you are using any time of page caching either thru the server or a WP plugin, clear the cache.

    Now your site will have more SEO friendly URLs (permalinks) and make you site compatible with Connections.

    This is not something that typically needs to be done because most web hosts have their servers configured to work properly with WordPress permalinks. If you find your links do not work after this change you will, unfortunately, need to contact your web host to change the config to the web server so the permalinks will work correctly without the index.php. It should be a very simple/quick fix for them to do.

    Hope this helps, let me know.

    12/09/2016 at 10:09 am #402920
    Julie York
    Participant

    A test for pagnation doesn’t seem to work either. My links just don’t seem to “take”. I tried changing the theme, thinking it might be that. That didn’t fix it. Hmmm..

    12/09/2016 at 11:02 am #402930
    Steven Zahm
    Keymaster

    @ Julie

    no, this is not a theme or plugin issue. It is a server config issue. Did you try changing the permalink structure as suggested?

    12/09/2016 at 11:13 am #402932
    Julie York
    Participant

    I just did. Thank you SO much!! It works perfectly now!!

    I’m sorry if I missed this on one of the pages you’ve already put up. Thanks for such a quick response!

    12/09/2016 at 11:32 am #402953
    Steven Zahm
    Keymaster

    @ Julie

    Great to hear it is working for you now!

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

You cannot reply to this support topic. Please open your own support topic.