State Fields Not Populating

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Viewing 10 posts - 1 through 10 (of 13 total)
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  • Author
    Posts
  • 12/14/2017 at 5:44 pm #444128
    Casper Blackwell
    Participant

    Hi Steve,

    Not sure if it’s a recent update, but the State/Province/Region drop-downs are no longer showing any options. (They do populate when you are logged into the site though?!).

    Running 8.7.1

    https://theaumnation.com/wellness-services/?cn-country=United%2BStates
    https://theaumnation.com/products/?cn-country=United%2BStates

    Please advise.

    Thanks in advance,
    Casper

    12/14/2017 at 5:45 pm #444129
    Casper Blackwell
    Participant
    This reply has been marked as private.
    12/14/2017 at 7:06 pm #444131
    Steven Zahm
    Keymaster

    @ Casper

    It works when logged in. When logged out, the server is responding with an error code 400. So, something that was updated or installed might be blocking access to the WordPress AJAX API.

    Hope that helps!

    ps. The Connections update would not block access to that WP AJAX API.

    12/18/2017 at 2:51 pm #444506
    Casper Blackwell
    Participant

    Thanks Steve I did some testing and found that SiteGround’s caching plugin was the issue.

    Thanks again for your help.

    Cheers,
    Casper

    12/18/2017 at 2:56 pm #444509
    Steven Zahm
    Keymaster

    @ Casper

    Interesting… that is my hosting provider and I have not experience that issue. Which caching method was causing this?

    12/18/2017 at 3:10 pm #444510
    Casper Blackwell
    Participant

    Hi Steve,

    Here’s a screen shot of the settings. I noticed I need to update the PHP version, that might be a factor perhaps.

    Cheers,
    Casper

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    12/18/2017 at 3:14 pm #444512
    Steven Zahm
    Keymaster

    @ Casper

    Hmmm… those are the same settings I use. I had thought it might be the memcached setting. I can not remember, do you use any caching plugins such as W3TC… I suppose DB object caching might be able to cause such an error.

    12/18/2017 at 3:16 pm #444513
    Casper Blackwell
    Participant

    I’m not using and other cache programs. I turned off the SG cache plugin and switched to WP Rocket and all seems well.

    12/18/2017 at 3:20 pm #444516
    Steven Zahm
    Keymaster

    @ Casper

    Ahhh… that’s the difference. I use both. WP Rocket has builtin support for SG Cache.

    12/18/2017 at 3:20 pm #444517
    Casper Blackwell
    Participant

    Forgot to mention the Jupiter theme has some speed optimizations options, but I haven’t played with those.

    Cheers,
    Casper

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