Some users can't see entries

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This topic is: resolved

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • 10/08/2013 at 3:57 am #270922
    Daniel Gomez
    Participant

    Hi,
    I have connections-pro working on a intranet a and almost all is ok but some users can’t see entries. That user only see “No results” on the page.
    They can see connectiosns widgets on the sidebar.

    Thanks in advance,

    10/08/2013 at 9:04 am #270935
    Steven Zahm
    Keymaster

    @ Daniel

    I’m going to need to see a few screenshots…

    1. The Connections : Settings page, General tab.
    2. The Connections : Roles page.
    3. The Edit page of a Connections entry of an entry that should be visible.
    4. The User Edit Profile page of a user who can not see the entry.
    5. The Edit Page of the page that contains the Connections shortcode.

    Those screenshots should clue me in on what the issue might be.

    10/08/2013 at 9:29 am #270939
    Daniel Gomez
    Participant
    This reply has been marked as private.
    10/08/2013 at 9:45 am #270949
    Steven Zahm
    Keymaster

    @ Daniel

    Sure, that’d help a lot. The rar files didn’t seem to upload. Can you attach as zip files.

    10/08/2013 at 9:51 am #270951
    Daniel Gomez
    Participant
    This reply has been marked as private.
    10/08/2013 at 9:51 am #270953
    Daniel Gomez
    Participant
    This reply has been marked as private.
    10/08/2013 at 9:53 am #270955
    Daniel Gomez
    Participant
    This reply has been marked as private.
    10/08/2013 at 8:00 pm #271021
    Steven Zahm
    Keymaster

    @ Daniel

    All the entries are set to Private so you must give the Roles the View Private Entries capability. After you do, the users should be able to view the entries just fine.

    Hope that helps!

    10/09/2013 at 3:35 am #271025
    Daniel Gomez
    Participant

    I’t works!

    I didn’t see that because some users with the same role could see the entries and some couldn’t.

    Thanks Steven.

    10/09/2013 at 7:48 am #271033
    Steven Zahm
    Keymaster

    @ Daniel

    If the role/capability settings and the entry visibility all matched Laura, no user should have been able to see the results. Is there any chance that during testing you may have had a different combination of settings that allowed some users to see the results? And if so, I didn’t look, do you have a caching plugin running? Other that ran in to a similar issue, it ended up being that their users were running a caching plugin so their users were seeing a cached version of the page.

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