Some entries doesnt work

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: , ,

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • 04/13/2018 at 9:35 am #458970
    WALTER DURAN
    Participant

    The plugin upload everything but the phone numbers (didn´t Show). What should I do?

    04/13/2018 at 9:45 am #458971
    Steven Zahm
    Keymaster

    @ Walter

    Sorry to hear you are having trouble!

    • Could you provide a more specific example of the steps taken?
    • Which template you are using?
    • Is the phone number shown when you edit an entry?
    • Can you link to the directory page where no phone numbers are being shown?
    04/13/2018 at 11:28 am #459032
    WALTER DURAN
    Participant

    the phone number shown when you edit an entry?…No it doesn´t. How can I add this new Item?. Or….how can I upload again the csv file and erased the old one?…I see I didný add the phone numbers…the I have 500 items

    04/13/2018 at 12:47 pm #459039
    Steven Zahm
    Keymaster

    @ Walter

    RE: how can I upload again the csv file and erased the old one?

    You will first have to bulk delete the existing entries on the Connections : Manage admin page.

    Since you are importing a larger number of entries I suggest enabling beta support for CSV Import. To do do this navigate to the Connections : Settings admin page and click the Beta Versions tab. Add a checkmark to CSV Import and save. Next navigate to the WordPress Updates admin page. There is nothing to do on this page but this should force WP to check for updates again. Now navigate to the WordPress Plugins admin page. The beta update to CSV Import should show. Click the Update Now link.

    This beta version offers improved speed while importing large files. It also provides more user feedback during the import process.

    Hope this helps let me know.

    ps. In regards to the phone numbers, on the mapping step, make sure to map the phone number field to the Connections phone number field.

    04/14/2018 at 10:09 am #459112
    WALTER DURAN
    Participant

    hELLO…THERE IS ANY WAY THAT i CAN SEARCH BY NAME, city…and not only by ABCD…?, And other question, I think the page where I up loaded my directory runs slow… http://tayudo.com/directorio/

    04/16/2018 at 10:09 am #459198
    Steven Zahm
    Keymaster

    @ Walter

    RE: IS ANY WAY THAT i CAN SEARCH BY NAME, city…and not only by ABCD…?

    You need a template which supports search. The keyword search field support searching the city field in addresses.

    RE: I think the page where I up loaded my directory runs slow… http://tayudo.com/directorio/

    The issue is that you are displaying hundreds of entries on a single page. This is not a bug or limitation in Connections, the same would occur if you were to try to display that many WordPress Posts on a single WordPress Page.

    The solution is the same as my previous answer to the other question, you’ll need a template which supports pagination.

    I would recommend the cMap template.

    Hope this helps!

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

You cannot reply to this support topic. Please open your own support topic.