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The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

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Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

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This topic is: resolved

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Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • 06/10/2013 at 11:55 pm #262282
    Theresa French
    Participant

    It appears when a customer is using Form to submit their information, they are not able to select their social media channel or their IM client. From the admin, a drop down appears to allow you to select “Google Talk” vs “Skype” and “Facebook” vs “Twitter”– was it intended to be able to provide these options from the user interface?

    Theresa

    06/11/2013 at 1:38 pm #262327
    Steven Zahm
    Keymaster

    @ Theresa

    Yes, those option should show. Did you, by chance, turn them off? If not, can you please share a link to your form so I can take a look?

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