The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
I have Slim that is installed on a web site that is expired and now I see that only Slim Plus is available… Can I still renew my Slim licence? If I purchase Slim Plus will this mean that I will have to redo the changes that where done for Slim? What should I expect?
re: Can I still renew my Slim licence?
Yes, you can still renew your support license. The Slim template has been retired, meaning no new licenses will be sold. I’ll continue to support it as long as there are active support licenses. The only updates it will receive will be to fix any reproducible bugs.
re: If I purchase Slim Plus will this mean that I will have to redo the changes that where done for Slim? What should I expect?
This is hard to answer… it really depends on what the change you made were. You’ll have to fill me in on the details behind the changes you made for me to answer this.
How can I go about to renew?
re: How can I go about to renew?
Go to your purchase history page and click the License tab. You will find a renewal link which when clicked will take you to the checkout page with the renewal discount applied.
Hope that helps.
Thank you Steven
It did help!
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