Slim Plus does not work

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: ,

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 09/04/2014 at 6:18 am #302727
    alphasystems gmbh
    Participant

    I just bought and installed the new slim-plus 2 after I’ve used the Slim Plus 1 before. I first deactivated the old slim-plus, installed the new one and did reactivate it. But it doesn’t seem to work and looks quite strange. Any idea ? I can give you access to the page if you need to have it.

    Attachments:
    You must be logged in to view attached files.
    09/04/2014 at 8:37 am #302730
    Steven Zahm
    Keymaster

    Make sure you’ve deleted Slim 1. If it still exists, the dynamic template loader could be loading its files thinking they are custom template override files.

    Check to make sure the core CSS is still enabled. The setting is found on the Connections : Settings admin page under the Advanced tab.

    Another thing to check. Edit the page where you inserted the [connections] shortcode. Click the Text tab in the upper right of the post editor. Now make sure there is no HTML tags in or around the shortcode. Those tags, if they exist, break the WordPress shortcode parser and odd things can happen.

    If you do all this and that doesn’t help … you’ll need to share a link to the page so I can take a closer look and offer more specific advice.

    Hope that helps!

    09/04/2014 at 5:48 pm #302809
    alphasystems gmbh
    Participant

    Dear Steven,

    thx for reply…

    1. Make sure you’ve deleted Slim 1: YES.
    2. Check to make sure the core CSS is still enabled: YES
    3. Shortcode: OK

    The problem seems to be that the Style definitions (e.g. H3) has a higher priority in the main style of the theme and definitions like border or background are not set correct. I added a custom style and defined all necessary parameters.

    thx. for your help.

    09/05/2014 at 10:08 am #302869
    Steven Zahm
    Keymaster

    Good to hear the issue is sorted out!

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

You cannot reply to this support topic. Please open your own support topic.