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Tagged: 0.8.14, contact forms 7, error, fatal, javascript, ninja forms
- This topic has 3 replies, 3 voices, and was last updated 12 years ago by
Steven Zahm.
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AuthorPosts
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08/22/2014 at 10:57 pm #301649
Jon Staples
GuestHi there –
I’m helping a client out with their website and we just noticed a bug recently and can’t quite figure out what the root cause might be.On this page – http://www.annereith.com/psychic-readings-mediumship-readings-reiki-healings/ when we try to click the Show Profile/Close Profile the hyperlink jumps to the top of the page. This seems to be an issue in Chrome, but not in Firefox.
Any ideas?
Thanks for any help!
08/23/2014 at 10:41 am #301711Steven Zahm
Keymaster@ Jon
The is a fatal error in the Contact Form 7 JavaScript which is causing any JavaScript loaded after the error not to run which includes the JavaScript for Connections. Deactivating Contact Form 7 will/should return cMap back to working order.
There are no known conflicts with Connections and Contact Form 7. I’ve supported many users who used the plugin without issue. Maybe try Ninja Forms instead.
Hope that helps!
09/11/2014 at 11:30 pm #303700mike229
ParticipantI’m having the same issue but it’s not just with Chrome and I don’t have Contact Form 7 installed. I’m using Gravity Forms instead.
Any suggestions for a fix. The website page is: http://lasttangle.com/the-team
09/12/2014 at 12:12 pm #303732Steven Zahm
Keymaster@ Mike
The source of this error is likely the way the theme builds the page. The JavaScript for the template is not being loaded like it should. I would need a temp admin account to see what the specific work around would be for you.
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AuthorPosts
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