Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Tagged: 0.7.9.3, code snippets, results, search
- This topic has 24 replies, 2 voices, and was last updated 9 years ago by Cindy Fajardo.
05/13/2014 at 2:30 pm #291011
Hmmm. Still getting internal server error. Is there something in the snippet that mentions the theme name like it did last time where it mentioned cMap?05/13/2014 at 3:13 pm #291021
No, nothing to change other than fixing the line after importing it. The snippet requires the latest Connections version 0.8.x. Do you have that installed? Can you attach a screen capture showing the issue or share a link where I can see the issue?05/13/2014 at 4:55 pm #291041
Upgrading Connections gave me a internal server error for admin and whole site. I had to restore from a backup copy.05/13/2014 at 5:05 pm #291045
What version of WordPress are you on? What version of Connections? What version PHP is you webhost running on your server? How much PHP memory is being used and how much is being allocated? You can get most of the details on the Connections : Dashboard admin page in the System widget.05/13/2014 at 5:10 pm #291046
WP is 3.9.1
Connections is Version 0.7.9.7
Not sure how to tell in ipower.com how much PHP Memory is allocated/used But here is what Connections dashboard has
PHP Memory Limit : 256M
PHP Max Upload Size : 20M
PHP Max Post Size : 20M
PCRE Backtracking Limit : 1000000
PHP Max Script Execute Time : N/As
PHP Exif support : Yes ( V1.4 )
PHP IPTC support : Yes
PHP XML support : Yes05/13/2014 at 5:37 pm #291050
Well, all that seems to be in order, there’s no reason for Connections to cause a crash.
Do you have any other Connections extension or templates installed? If so, which ones and what versions?
Do you have any other snippets for Connections that are activated?05/13/2014 at 5:38 pm #291051
Yes I have
Connections cMap – Template
Connections Tile Plus – Template
Connections Widgets05/13/2014 at 5:48 pm #291052
Ok, those should be fine, but what versions are they?
Also, do you have any other Snippets for Connections active?05/13/2014 at 6:00 pm #291056
Connections cMap – Template 3.1
Connections CSV 1.03
Connections Tile Plus – Template 3.1
Connections Widgets 1.2
No other snippets and I actually removed the one I had imported for the time being.05/13/2014 at 6:35 pm #291061
Well, I can’t see a single reason for having an update issue. If you want, I can do the update. I would need a temp admin account and FTP access.
You cannot reply to this support topic. Please open your own support topic.