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This topic is: resolved

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • 10/30/2015 at 11:45 pm #352767
    Alan Teh
    Participant

    Hi – not sure what happened but I am not getting any filtered search at all now – even in Desktop view.
    I have tried the default twenty fifteen theme and I still don’t get any search result.
    I tried disabling all plugins except the core ones and no luck. Will follow up with a private reply to show you what I mean

    10/30/2015 at 11:46 pm #352768
    Alan Teh
    Participant
    This reply has been marked as private.
    10/30/2015 at 11:52 pm #352769
    Alan Teh
    Participant
    This reply has been marked as private.
    10/31/2015 at 12:11 am #352770
    Alan Teh
    Participant

    I have Form and Slim-plus enabled. When I click on View all, and then click on an individual contact, I am getting “Template not found” error even though it is installed and activated. I am not sure if this is related to the Search error I am getting now.

    • This reply was modified 8 years, 1 month ago by Alan Teh.
    11/02/2015 at 11:46 am #353081
    Steven Zahm
    Keymaster

    @ Alan Teh

    Seems to be a server config and/or WP config issue… The server responds back with error 403 forbidden and the search query string are being dropped. When I access individual entries specifically it works fine. Example:

    /mylist/name/jane-doe/

    So this is only triggered when query strings are being used. Example:

    /mylist/?cn-s=jack

    My suggestion would be check the security related settings in the following, but not limited to the .htaccess file, the wp-config.php file, any membership plugins or security plugins.

    Hope that helps. Let me know.

    11/02/2015 at 7:59 pm #353137
    Alan Teh
    Participant

    Thanks for the leads
    I looked at the server error logs and it show:
    Directory index forbidden by Options directive error message
    http://stackoverflow.com/questions/5301776/directory-index-forbidden-by-options-directive

    I can’t find anything in the htaccess file and the search is still problematic with every plugin disabled except Connections and the template

    I’ll check with my hosting service

    11/02/2015 at 8:02 pm #353138
    Alan Teh
    Participant

    I found out the problem, and I had a directory with no index.php with the same name as the page with the Connections shortcode
    Can close the issue now, thanks

    11/03/2015 at 10:21 am #353206
    Steven Zahm
    Keymaster

    @ Alan Teh

    Ahhh, yes, that would do it.

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