Search Not working

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • 08/14/2014 at 4:57 pm #300953
    Lynda LaCour
    Participant

    I changed the name of the page that my connections short code is on and now the search function doesn’t appear to be working. What should I do to make the search function work again. I don’t remember the former page name as it had no relevance to what the page was about. Thanks for any help!

    08/14/2014 at 6:42 pm #300958
    Steven Zahm
    Keymaster

    @ Lynda

    The page name should have no effect of the search working or not. Which template are you using and what version? Also, can you please share a link to the page having the issue. Lastly can you attach a screen capture of the Connections : Settings admin page, Search tab? Thanks!

    08/15/2014 at 12:04 am #300969
    Lynda LaCour
    Guest

    Thank you for your quick response!

    The page is: http://www.smithtownmoms.com/directory/

    Connections: Version 0.8.14
    Connections Market – Template :Version 3.0.1

    I’m not sure where to attach the screen print, but will send that when I can figure out how to attach.

    Thank you!

    08/15/2014 at 12:10 am #300970
    Lynda LaCour
    Guest
    08/15/2014 at 3:25 pm #300998
    Steven Zahm
    Keymaster

    @ Lynda

    Can you try updating to Market 4.0 to see if that resolves the issue? You can download it from your Purchase History page.

    It shouldn’t make a difference, but … you know how that goes…

    If it does not make a difference, can I please get a temp admin account so I can take a closer look?

    My guess is that a plugin is likely unsetting the search query vars. You can test this by temporarily deactivating all other plugins. I have a hunch that will solve the problem. If it does, then you have to activate the plugin one at a time until the issue comes back. When it you’ve found the plugin causing the issue. Let me know what you find out.

    08/16/2014 at 9:10 pm #301085
    Lynda LaCour
    Guest

    I will try all your suggestions and report back.

    Thank you again for your prompt reply!
    Lynda

    08/18/2014 at 11:29 am #301171
    Lynda LaCour
    Guest
    This reply has been marked as private.
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