Search fail to bring correct results

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: ,

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • 04/09/2013 at 2:49 pm #256426
    Foaad
    Participant

    I have the propack installed. It is updated to the latest version. I have not had any issues with search and all of a sudden when I search for anything even last name, and it comes back with the following error:

    “WordPress database error: [The used table type doesn’t support FULLTEXT indexes]
    SELECT wp_connections.id FROM wp_connections WHERE MATCH (family_name, first_name, middle_name, last_name, title, organization, department, contact_first_name, contact_last_name, bio, notes) AGAINST (‘+exterminator’ IN BOOLEAN MODE)”

    This example shows searching for “exterminator” but I have even tried “Smith” and other words or phrases.

    Any assistance is greatly appreciated.

    Foaad

    04/09/2013 at 7:59 pm #256445
    Steven Zahm
    Keymaster

    @ Foaad

    If this was working fine before, then something was changed at the database level in order for this error to occur because Connections does not have the ability to cause this error, only become affected by it.

    The only solution is to turn off FULLTEXT search support in the settings. Go to the Connections : Settings admin and uncheck the FULLTEXT search option and then click Save Changes. You should no longer receive this error.

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)

You cannot reply to this support topic. Please open your own support topic.