The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Hi, the search feature from the Circled template does not seem to be able to retrieve keywords that are 3 letter abbreviations. This is important to me, as my directory contains a lot of certifications that have 3 letter abbreviations. I hope something can be done. Thanks for this great product.
Sorry, but this is not a limitation of Connections, rather it is a limitation of the database. It typically, depending on the web host configuration, will discard searches of 3 or 4 characters. YOu can talk to you web host and see if they can or will change the default config to allow 2 character searches.
Hope that helps!
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