Search By State not appearing to work

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This topic is: resolved

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • 02/27/2017 at 1:58 pm #413076
    dgalassi
    Participant

    Hi. I have a development site that I need to search by State to return directory listings from that state. When I add a State “Colorado” in the search field (without the quote marks), I am only returned a listing that uses the state name in the BIO field – not the listings that use it only in the STATE field. I’ve checked that the STATE field is checked in the search settings, but that’s not what I’m seeing when I test the listings. What can I do to get STATE as a searchable field?

    02/27/2017 at 5:57 pm #413138
    Steven Zahm
    Keymaster

    @ dgalassi

    What is the exact shortcode you are using?

    Can you share a link to your test directory so I can take a look?

    02/27/2017 at 6:08 pm #413140
    dgalassi
    Participant

    Hi Steve,

    I’m using the search sidebar widget embedded into a page. Maybe I should try a shortcode in its place? The directory listings are protected behind a membership wall, otherwise I’d send you a link to it. Is there a shortcode you’d recommend I use instead of the search widget? If I need to, I can send you a login to the site so you can see the page and how it works.

    02/28/2017 at 9:43 am #413281
    Steven Zahm
    Keymaster
    This reply has been marked as private.
    02/28/2017 at 10:33 am #413282
    dgalassi
    Participant
    This reply has been marked as private.
    03/01/2017 at 11:22 am #413438
    Steven Zahm
    Keymaster
    This reply has been marked as private.
    03/01/2017 at 11:31 am #413440
    dgalassi
    Participant
    This reply has been marked as private.
    03/01/2017 at 12:38 pm #413464
    Steven Zahm
    Keymaster

    @ dgalassi

    Ok, try a search now. Should work. All I did was click Save Settings on the Connections : Settings admin page for the Search tab. Seems like for some reason the values were not being read or something. Odd, I’ve never seen that happen before.

    03/06/2017 at 6:31 pm #414421
    dgalassi
    Participant

    Yes, that did work! I’m not sure why that settings wasn’t set, but thank you for your assistance with fixing this.

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Viewing 9 posts - 1 through 9 (of 9 total)

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