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- This topic has 14 replies, 2 voices, and was last updated 9 years ago by Steven Zahm.
06/03/2014 at 1:54 pm #292835
I just purchased Tile-Plus. When the staff directory page is displayed, the search box looks like it is broken. It looks like a big box, then it is cut in half and the other half of the box (smaller box) is displayed below it.
And also my results boxes do not have rounded corners around each of the staff members. I am sending a picture to better explain what is happening.
Attachments:You must be logged in to view attached files.06/03/2014 at 2:23 pm #292839
Take a look at this FAQ, specifically the section about the
preHTML tags. If those exist, removing those should resolve the layout issue.
Hope that helps!06/03/2014 at 2:27 pm #292841
I am sorry, but I do not see the FAQ you are referring to. Is there a link that perhaps was missed?06/03/2014 at 2:37 pm #292846
Sorry about that, I didn’t paste the link…
http://connections-pro.com/faqs/why-does-the-template-layout-look-wrong/06/03/2014 at 2:51 pm #292849
I am still having the same issue. Page displays, but I am still having the broken search box.
I went into the HTML section and removed the
Now my short code says
I am sending you a pic of my code as shown in the text editor.
Attachments:You must be logged in to view attached files.06/03/2014 at 3:02 pm #292852
Hey – I just tried accessing the same page in Google Chrome, and it displays great. I wonder why Internet Explorer is having issues?06/03/2014 at 4:04 pm #292860
Are you using a page caching plugin? If you are, flush the page cache? Which version of IE? Make sure IE is not in compatibility view mode.06/03/2014 at 4:33 pm #292866
There are no caching plugins installed.
I have compatibility mode turned off.
I am running Internet Explorer 11.
A coworker is running Internet Explorer 9, and he is getting the same issue.
Both of us can view the pages in Chrome without any issues.06/03/2014 at 5:36 pm #292872
Can you visit my demo page for Tile Plus in IE11?
I ask because I know it displays fine. I’m curious to see if it looks like your screenshots or not.06/03/2014 at 5:42 pm #292876
Your demo site displays without any problems in IE11 from my PC.
As a test, I changed the theme to 2014 and I got the same issue.
Does your plugin use Java, or any other program that might need to be installed on my windows server with apache?
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