Search box is misaligned and no rounded corners

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Viewing 10 posts - 1 through 10 (of 15 total)
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  • Author
    Posts
  • 06/03/2014 at 1:54 pm #292835
    Gary Harr
    Participant

    Hi,

    I just purchased Tile-Plus. When the staff directory page is displayed, the search box looks like it is broken. It looks like a big box, then it is cut in half and the other half of the box (smaller box) is displayed below it.

    And also my results boxes do not have rounded corners around each of the staff members. I am sending a picture to better explain what is happening.

    Attachments:
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    06/03/2014 at 2:23 pm #292839
    Steven Zahm
    Keymaster

    @ Gary

    Take a look at this FAQ, specifically the section about the code and pre HTML tags. If those exist, removing those should resolve the layout issue.

    Hope that helps!

    06/03/2014 at 2:27 pm #292841
    Gary Harr
    Participant

    Hi Steven,

    I am sorry, but I do not see the FAQ you are referring to. Is there a link that perhaps was missed?

    06/03/2014 at 2:37 pm #292846
    Steven Zahm
    Keymaster

    @ Gary

    Sorry about that, I didn’t paste the link…
    http://connections-pro.com/faqs/why-does-the-template-layout-look-wrong/

    06/03/2014 at 2:51 pm #292849
    Gary Harr
    Participant

    Hi Steven,

    I am still having the same issue. Page displays, but I am still having the broken search box.

    I went into the HTML section and removed the .

    Now my short code says
    [connections show_alphaindex='true']

    I am sending you a pic of my code as shown in the text editor.

    Attachments:
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    06/03/2014 at 3:02 pm #292852
    Gary Harr
    Participant

    Hey – I just tried accessing the same page in Google Chrome, and it displays great. I wonder why Internet Explorer is having issues?

    06/03/2014 at 4:04 pm #292860
    Steven Zahm
    Keymaster

    @ Gary

    Are you using a page caching plugin? If you are, flush the page cache? Which version of IE? Make sure IE is not in compatibility view mode.

    06/03/2014 at 4:33 pm #292866
    Gary Harr
    Participant

    Hi Steven,

    There are no caching plugins installed.
    I have compatibility mode turned off.
    I am running Internet Explorer 11.
    A coworker is running Internet Explorer 9, and he is getting the same issue.
    Both of us can view the pages in Chrome without any issues.

    06/03/2014 at 5:36 pm #292872
    Steven Zahm
    Keymaster

    @ Gary

    Can you visit my demo page for Tile Plus in IE11?
    http://connections-pro.com/demo/template/tile-plus/

    I ask because I know it displays fine. I’m curious to see if it looks like your screenshots or not.

    06/03/2014 at 5:42 pm #292876
    Gary Harr
    Participant

    Hi Steven,

    Your demo site displays without any problems in IE11 from my PC.

    As a test, I changed the theme to 2014 and I got the same issue.

    Does your plugin use Java, or any other program that might need to be installed on my windows server with apache?

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